What role does a mediator play in the mediation process?

The role of a mediator in the mediation process is fundamentally focused on facilitating communication between the parties involved in a dispute. Mediators do not decide the outcome of the dispute, but rather they help each party articulate their concerns and interests while also promoting understanding and dialogue. This often involves generating options for resolution, clarifying misunderstandings, and encouraging cooperative behavior among the parties.

Mediators create a safe environment where both sides can express their viewpoints and negotiate solutions that are agreeable to all. This process is collaborative and aims to empower the parties to reach a mutually satisfactory agreement rather than imposing a solution upon them. By functioning as a communicating agent, the mediator plays a crucial role in helping parties find common ground and can dramatically improve the chances of achieving a settlement without the need for litigation.